Return, Shipping, and Fulfilment Policy

Returns

Rash Guards, Leggings, Face Masks and Backpacks-

Grapple Happy will review replacement/return requests only if (a) there is a missing or broken Product, or a print error if we are at fault (b) Grapple Happy receives a complaint within 14 days from the day the Product was delivered or within 14 days after the estimated delivery date, if the Product is missing.

 

Hats, Headbands, Detangler, Face Oil-

Grapple Happy will review replacement/ return requests after (a) first doing trouble shooting with the Customer (b) request is received within 14 days the Product was delivered. If a solution can not be reached then a refund of the purchase price minus shipping will be given to the Customer and the Product must be returned with in 14 days. 

 

Shipping and Fulfillment

We do our best at Grapple Happy to get things out the same day if ordered before 11am MST. Sometimes we are on the road competing or at events so it might take an extra day or two to get your items shipped. Rash guards, leggings, face masks and backpacks are all made to order and take about a week to make, then they will ship to you.